Known Conflicts and Limitations

Known Software Conflicts

 

  • Classic Shell (http://www.classicshell.net/) and Classic Start 8 (http://www.classicstart8.com/) conflict with ActiveWord substitutions.

  • Webroot security software may block ActiveWords keyboard monitoring in Internet browsers. Click here for Webroot instructions to unblock. Set this file to “Allow:” C:\Program Files (x86)\ActiveWords 4\ActiveWords.exe”.

  • A temporary delay in keyboard and mouse responsive may be seen on ActiveWords startup if you have SnagIt running. If you experience this problem please contact support.

 

Known Limitations

 

  • Images within Substitute Content Actions may not appear in the triggered result depending on the image formats an application accepts. Wordpad running on Windows 7 is one such application. If your application supports formatted content and is not accepting images included in Substitute Content Actions, please contact support to let us know.