mobile-logo

Managing Your Licenses

L

Managing Your Licenses

The Manage Licenses page provides a quick look at your ActiveWords account, where you can check your invoices, request support, and view your licenses. Whenever you need to access your licenses and activations, go to the ActiveWords.com site from any device. Select the "Resources" menu, then select "Manage Licenses".

Viewing Your Licenses

Click View Licenses on the Manage Licenses page to see all of your licenses, both free and purchased. Manage Licenses Page

 

Each license is listed with options to download the license key, manage activations, and upgrade.  You'll also see the Status of each license, if it is inactive or active, how many activations are in use, as well as when the license expires.

 

Downloading Your License

You can easily retrieve a copy of your license at any time from our site.  From the Manage Licenses page, click View Licenses, and then click Download. Select a location to save the file, then click Save.

Managing and Deactivating Your Licenses

Just like the ActiveWords License dialog, the View Licenses page shows the number of license activations used and number allowed. To view the details for each activation, or deactivate an instance, click Manage Activations.  The Manage Activations page shows you the License Key, Product Version, and each activation. 

 

Click Deactivate to remove any activation, just be sure the Activation id matches that in your License dialog. You won't be prompted to confirm when you click, so if you deactivate on accident, follow the Activating Your License instructions to reactivate the license.

 

Extending or Upgrading Your License

To upgrade to a license that supports more users, click View Upgrades and then click Upgrade License next to an Enterprise Annual License that fits your needs. Click Purchase then follow the prompts to complete your purchase.

Once complete, each user can install and activate their individual licenses, or your IT admin can manage the enterprise licenses for you.

 

If you simply want to renew your license or buy a license after trying for free, be sure to use the Buy or Renew buttons in the License dialog from within the ActiveWords program.  This will automatically apply your new license to all previously activated installations and lets you skip the steps of manually activating a new license.

 

Troubleshooting: Activating Additional Instances

For additional activations for an existing license, or for help deactivating unused instances you can't access, contact support and we'll be happy to help!

Managing Enterprise Licenses

If you're part of an enterprise organization, your IT administrator can manage licenses for multiple users by sending links or executing scripts.

When creating your script, use the license key and product ID found in the license file. You can open the license file in any text reader.  The license key, “key” and the product ID, “id”, are noted in bold below:

{"name":"John Doe","email":"johndoe@email.com","key":"1234f1ac9e22d4e376cb7c9ba94feefb","id":999,"product":"ActiveWords FREE 60 Day Trial","option":""} 

  To activate a specific license, create a link with the following syntax:

activewords:license?action=activate&silent=[yes or no]&key=[license key]&item=[product ID] 

  For example:

activewords:license?action=activate&silent=yes&key= 1234f1ac9e22d4e376cb7c9ba94feefb &item=999 

  To activate using a license file, use the following syntax:

activewords:license?action=activate&silent=yes&file=[path to license file] 

  To deactivate a license, change the syntax to deactivate:

activewords:license?action=deactivate&silent=[yes or no]&key=[license key]&item=[product ID]