Live Support Sessions

Some users and organizations may need assistance setting up ActiveWords, managing multiple installations, leveraging Shared ActiveWords, learning the script language, and addressing many other aspects of maximizing the value of ActiveWords software.


In addition to our free support resources including our support ticket system, we offer live support sessions using remote access. Each billable support session is $85 USD for up to one hour.


To schedule live support:


  1. Click the “Buy Now” button below to purchase your live support session.
  2. After receiving your payment confirmation, open a support ticket detailing subjects you would like to cover in the live session, suggesting a date and time convenient for you.
  3. Include the payment ID from your order confirmation in the support ticket.
  4. We will confirm your live session schedule through the support ticket system.


 – Buy Now