GuardedID/Comcast Constant Guard (GIDD.exe)
|ActiveWords relies on well documented keyboard technology built
into all versions of Windows since XP. Unfortunately, some
"security" software companies associate use of that
keyboard technology with the pejorative term "keylogger"
and unilaterally obstruct the functionality of ActiveWords and other programs that
utilize the technology. Offending programs are GuardedID
ConstantGuard both by Strikeforce
Technologies and White
If after installing you can't trigger ActiveWords or if you are
getting duplicate or jumbled characters when typing please
check the list of running processes in the Windows Task Manager (taskmgr.exe)
for a process named "GIDD.exe" or "IDVault.exe/IDVaultSvc.exe."
These processes must be
stopped for ActiveWords to operate.
"GIDD.exe" can be permanently removed by uninstalling
GuardedID/ConstantGuard. Should you choose not to uninstall
GuardedID/ConstantGuard the following steps can be taken to stop
GIDD.exe from running, thus enabling ActiveWords:
In the commercial GuardedID branded products,
GuardedID Desktop Protection (GIDD.EXE) shows as an icon in the
notification area. You can right click it and select
"Exit". Within IE & Firefox browsers, the GuardedID
toolbar needs to be disabled as well (in Manage Add-Ons). Note
that you may need to exit GuardedID Desktop each time your
For users having Comcast ConstantGuard (and other OEMs), here
are instructions to turn off "GIDD.exe:"
- Right-click the Constant Guard icon in the notification
area (by the clock).
- Open ConstantGuard
- Select "Options"
- Press "Configure my "Anti-Keylogging"
protection (the "Configure settings" dialog will
- Select "Disable" then click "OK."